FAQs

Usually within a few days. Finish the 60-second quote and we match you to the next route passing through your neighborhood, whether that is Arlington Heights, Schaumburg, or the city.

Never. Catch-up yards are our favorite before-and-after stories. The first visit gets your yard back to zero, and your regular visits keep it there.

Nope. As long as we can reach the yard, you can be at work, at brunch, or hiding from your to-do list. We latch the gate behind us and text you a photo when we leave.

We do. Recurring plans are where BarkScoop shines, but if you need a one-time reset before a party, a move, or spring in general, grab a quote and we will get you on the schedule.

You get a set route day, so visits land on the same day every time. Your yard learns the rhythm before you do.

Every visit ends with a photo of your latched gate and a "Done!" text the moment we finish. No wondering, no walking the yard to double-check our work.

We do. BarkScoop shows up all year. Even after snow, most waste stays scoopable, and we get every spot we can reach.

We work rain, snow, or shine. If conditions are truly unsafe, think ice storms or lightning, we shift your visit to the next safe day and let you know right away.

Sure. A quick text or call is all it takes to skip, pause, or move a visit. Plans flex around vacations, house guests, and life in general.

Yes. We scoop the front, back, and side yards, plus flower beds, dog runs, and anywhere else your pup leaves a surprise.

Pricing depends on how many dogs you have and how often we visit, weekly, biweekly, monthly, or twice a week for busy yards. Finish the 60-second quote for an instant price, billed monthly with no contract.

Never. Every plan is month to month. Pause, skip, or cancel anytime with a quick text or call.

Two good ones. New customers get their first visit on us when starting any recurring plan, and our referral program treats you every time a friend signs up.

If we ever miss a spot, tell us and we come back to re-scoop for free. No fine print, no debate. We would rather scoop twice than lose your trust.

Yes. One text or call and you are paused or done, no exit interview required. Though fair warning, yards have a way of missing us.

Friendly dogs are welcome to supervise, and most take the job very seriously. If your pup is nervous or protective around new people, keep them inside just for the visit and we will be in and out.

Before we leave, we run a three-point pull, push, pull check on your gate latch and snap a photo of it, so your pup stays put and you have the proof.

Yes. Every BarkScoop crew member passes a background check before they ever step into a customer's yard.

No chance. We disinfect our boots and tools between every single yard, so nothing travels from one lawn to the next.

We double-bag everything, seal it up tight, and place it neatly in your outdoor bin. No mess, no smell, nothing left sitting in the yard.

Yes. Our natural deodorizer add-on is safe for people, pets, and plants, and can be applied on a schedule with any plan to keep the yard smelling like a yard again.

It is not fertilizer, despite the rumors. Dog waste is acidic, burns grass, and can carry parasites and bacteria that linger in soil. Regular removal keeps your lawn greener and your family safer.

We cover Chicago, Arlington Heights, Barrington, Schaumburg, Palatine, Hoffman Estates, Elgin, Buffalo Grove, Des Plaines, Park Ridge, and more nearby suburbs. See every town on our service area page.

We do. Plenty of city yards are on our routes, and they get the same set day, latched gate, and photo proof as the suburbs.

Yes. BarkScoop keeps shared spaces clean with scheduled commercial service, plus pet waste stations we stock and maintain. Details on our commercial page.

Fill out the quote anyway or give us a call. Routes expand all the time, and if we cannot reach you yet, you will be the first to know when we can.